Privacy Policy

Aurora Office Furniture (Aust) Pty Ltd
ABN: 34 659 801 662
Last Updated: 26 February 2026

Aurora Office Furniture (Aust) Pty Ltd (“Aurora”, “we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect personal information through our website and business operations.

1. What Personal Information We Collect

We may collect the following personal information:

• Name

• Company name

• Job title

• Phone number

• Email address

• Business address

• Project details submitted via enquiry forms

• Any documents or drawings provided to us

• Website usage data (IP address, browser type, pages visited, time spent on site)

We do not intentionally collect sensitive information.

2. How We Collect Information

We collect personal information when you:

• Submit an enquiry or quote request

• Contact us by phone or email

• Provide information for a project or consultation

• Visit our website (via cookies and analytics tools)

Information is collected directly from you unless otherwise required for business operations.

3. Why We Collect Personal Information

We collect personal information to:

• Respond to enquiries

• Prepare quotes and proposals

• Supply and install office furniture

• Communicate regarding projects

• Improve our website and services

• Meet legal and regulatory obligations

We will only use personal information for the purpose for which it was collected or a related purpose.

4. Cookies & Website Analytics

Our website may use cookies and standard website analytics tools to:

• Monitor website traffic

• Improve website performance

• Understand user behaviour

You can disable cookies via your browser settings, however some website features may not function properly if cookies are disabled.

5. Disclosure of Personal Information

We may disclose personal information to:

• Employees and contractors

• Delivery and installation partners

• IT and website service providers

• Professional advisers (accountants, lawyers)

• Government authorities where required by law

We do not sell personal information.

Some service providers may store data on servers located outside Australia. We take reasonable steps to ensure information is handled securely.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Our website uses standard security measures such as SSL encryption.

If an eligible data breach occurs, we will comply with the Notifiable Data Breaches scheme under Australian law.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.

Requests can be made using the contact details below.

8. Complaints

If you believe we have breached your privacy rights, please contact us in writing: quotes(@)auroraoffice.com.au

If you are not satisfied with our response, you may contact the relevant government body

9. Contact Details

Aurora Office Furniture (Aust) Pty Ltd
ABN: 34 659 801 662

PO Box 1522
Fyshwick ACT 2609

50 Aurora Ave
Queanbeyan NSW 2620

Phone: (02) 6299 4637
Email: quotes(@)auroraoffice.com.au