Leza Shaw

As the Business Development Lead, my role is to drive growth and establish strong relationships within the industry. I focus on making cold and warm calls, gathering valuable feedback from customers about Aurora and our services, and collaborating with the team to develop ideas and create impactful resources that capture the attention of our audience. By building meaningful rapport with clients, I aim to expand Aurora’s presence and reputation in the industry.

How do you help solve customer problems?
I take a proactive approach by asking insightful questions to understand customers’ pain points thoroughly. Once I identify their challenges, I work to implement solutions and provide tailored resources that effectively address their needs, ensuring they feel supported and valued throughout the process.

How do you give customers an excellent experience?
I prioritize attentive listening and consistent follow-ups to ensure our efforts align with their expectations and deliver results. By maintaining open communication and offering ongoing support, I help create a smooth and seamless experience from the project’s inception to its successful completion.