Service Call

Contact Details
Company name(Required)
Customer name(Required)
Phone(Required)
Email(Required)
Service Details
Invoice number(Required)
Attach 3x pictures of issue(Required)
Drop files here or

Max. file size: 512 MB, Max. files: 3.
Was the product purchased from Aurora?(Required)
- Yes
- No
Are there parts missing from the product?
- Yes
- No
Description of the Issue
We'll generally respond to your request within 1 - 2 days during our operating hours from 8:00 am - 4:00 pm Monday to Friday.

Important Information

Please note that if the service claim is deemed to result from standard wear and tear or damage caused post installation/delivery, standard service fees will be applicable. We do not provide service for products that were not originally supplied by Aurora.

By submitting this service claim, I acknowledge that the information provided is accurate to the best of my knowledge.

“Please submit this form along with supporting documentation to initiate your service claim process.”
Email
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